Need help? Have a question?
Whether you need help making a payment, have questions about the portal, or need to get in touch, we’re here for you!
Make a payment
Whether you need to pay Sound Payroll™ or the IRS, we have several different options — autopay, payments via the portal or in person, and scheduling IRS payments.
Scheduling an IRS payment
We can assist you with payments to the IRS, which can be scheduled and changed when needed. They can be set up to a year in advance. Contact us at 206-557-4200 for assistance.
Client frequently asked questions
Why do you need a power of attorney?
This is so we can help you with matters regarding different documents—including tax returns, w-2s, 1099s, and other business matters. It gives us access to a large span of your history (as far back as we want to go and up to three years in the future) so we can mitigate any problems you may be having. Note that a power of attorney must be renewed every three years.
Can you help me with the portal?
If you are operating iSolved for the first time or have questions about paying a bill or another portal-related issue, you can call anyone on the payroll team to help resolve your issue. You also can ask to speak to our operations manager, Scott, who helps operate iSolved.
How can I schedule an appointment?
Give us a call at 206-557-4200 and we’ll schedule an appointment to address your needs (if we can’t address the issue in the moment).